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more Possibilities
for your business to grow

Discover Craft — simple, intuitive, and powerful for managing your clients cases as well as business opportunities. Discover Craft by CloudCode.

Craft

Solution that you can easily integrate with your contact center

Integrate Craft with your contact center solution and you can deliver incredible experiences to your customers.

We designed Craft using CloudCode Designer to be able to extend the initial functionalities towards a real customization for both users and end customers.

Our methodology

CRECE CloudCode

We’re here to support our clients in standing out — that’s why we created CRECE CloudCode:

  • Onboarding services:In just one month, we launch the first solution.
  • Ongoing services: We support your growth throughout the entire process.
  • Together, we define the success criteria for the operation.
Know Craft

Highly flexible solution.

Fully Customizable

We offer exceptional customization thanks to CloudCode Designer.

Cloud-Based

Craft solution created 100% in cloud architecture.

High Performance

The service platform used guarantees the elasticity and growth necessary to have adequate performance at all times.

Integration

Every month we roll out new features in Craft thanks to our continuous innovation road map.

Support

We provide the support service that best suits your operation.

Popular Questions

Frequent questions

How long is the implementation time?

We have designed our Onboarding Services so that in an agile month of work you can start the adoption of Craft, in this first month we will also make the necessary adjustments for your first version.

How are future modifications made?

For the continuous evolution of the solution and its maturity and differentiation, in addition to CRECE CloudCode our methodology, Ongoing Services allows us to quickly implement the modifications in the solution.

What is the minimum number of users?

You can start with five users as minimum. All companies are welcome to join Craft.

How are the contracts of use?

We invite you to work under an annual contract, but at any time you can terminate the consumption of the service, we only ask that you notify us with some time so that we can make an orderly delivery of all your information.

Can I unsubscribe or register users during the contract?

You can always add or reduce users, you just have to let us know, you can add users for seasonal periods.

Where is all the information stored?

Our solution is hosted within AWS services, all the information associated with your operation is secure and belongs to you, you will always have access to your data.

Can I connect Craft with my contact center?

We have experience with the main contact center solutions in the industry, both "on premise" solutions and "cloud" solutions.

Craft

The opportunity to improve your customer experience

Integrate your contact center with Craft and considerably improve your customer experience.

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